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Learn about our customer's experience with Business Process Automation projects.
| Client Industry |
Insurance |
| Size |
300 Associates |
| Business Challenge |
A mountain of inbound faxes had to be manually scanned and routed everyday. |
| Software |
Captaris Alchemy AIS |
| Description |
Using Captaris Alchemy and Microsoft SQL Server 2005, Eastridge created an automated system that sorted and routed claim forms from scanning devices. That claim data was then routed to the proper work groups, with the last step being the archival of insurance data in secure areas as the claims were being worked. |
| Client Industry |
Software - Nonprofit |
| Size |
$200 M in 2006 Sales |
| Business Challenge |
This customer offered services to their clients to help cleanse fund raising data related to changing high net worth individuals. The process was labor intensive and manual with a dependency on Microsoft Access. |
| Software |
Captaris Workflow and Microsoft SharePoint Server 2003. |
| Description |
Eastridge conducted analysis sessions with the customer to model and map their manual processes into a functional set of Captaris workflows. End users initiated and monitored the processes through a workflow web part for SharePoint. |
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