The most successful small and medium sized businesses have learned that business servers providing reliable networking, Internet connectivity, security, successful data backup and file sharing are important to maintain, grow, keep secure and up-to-date. SNS, Inc., An Eastridge Technology Company, is an IT service provider that understands how important your business's success and growth depends on reliable IT services.
Whether it's a Windows environment with PCs, Mac or Linux, we support all platforms used in major business environments.
SNS engineers are trained and certified in multiple environments including:
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Windows 2008 Server
- Windows 2008 Small Business Server
- Mac OS X 10.6 Snow Leopard
- Mac OS X 10.5
- Linux (RedHat, Debian and SuSE/Novell)
SNS Complete Line of Services
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Server and Desktop Management and Support
When a computer malfunctions, business productivity can stop. SNS can log in securely and remotely to a particular staff computer and fix and repair most issues without a more expensive on-site call. With SNS Remote Login, you save time and money as our trained staff works through issues quickly and safely. You can watch what our engineers do as we install, update, upgrade or repair individual desktop problems into fast solutions and get your staff back to work as soon as possible.
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Remote Monitoring and Support
Though secure modern tools, SNS can connect to client computers from anywhere to provide faster, lower-cost support for your computer troubleshooting and repair. We can install (or uninstall) software updates, monitor settings and performance and get you or your staff back up and running quickly and efficiently. Our Network Monitoring package ensures and we know before you do if there's an issue, dangerous lack of space, or decreased performance. SNS Remote Monitoring and Support serves both individuals and complete businesses and provide significant cost savings for you.
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On-site Support and Preventive Maintenance
At SNS, we enjoy visiting our clients with monthly service calls that prevent some issues that have to be touched and tested in your office. SNS offers convenient block-hour packages that include monthly maintenance so you don't have to remember to call! With on-site prevention and maintenance, costs for repairs decrease dramatically and we have a chance to talk to you about future upgrades, time-saving hints and tips, and provide on-the-spot solutions.
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Client Emergency Contact and Help Desk
Need help NOW? The fastest way to contact SNS engineers is through our Help Desk. Tickets are automatically sent to a single point of contact and the first available engineer is assigned to see your issue through from start to satisfactory conclusion. Use the SNS Help Desk whenever you need to talk over a problem or ask about future upgrades.
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Special IT Projects to Make Your Business More Efficient
SNS is here to work with you on current and future IT projects. With our continuous training, we're up-to-date on all new advances in IT that can help your business. We have experts in all major technology platforms, operating systems and machines and that can translate into well-planned upgrades for your business and bottom line. Talk to us at SNS about special IT projects for single or long-term use.
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The Solution for Small & Medium Businesses: M-N-O-P
Monthly Network Optimization Plan
This service guarantees at least one 2-hour visit to your site each month to check on your network. We install any new updates and/or patches for your operating systems, check to ensure you are getting a good backup, monitor hard drive space, and perform other routine maintenance checks.